Terms & Conditions

Digitally printed custom fabric may have flaws close to the selvage or tiny white dots throughout the fabric. Also there may be color variations due to computer monitors, please keep this in mind. Refunds or discounts will not be issued for this. If you find something unusual with your order you must email me within 5 business days of the receipt of your order. Any fabric refunds must be unwashed and uncut.

Any fabric bought you do so in buying at your own risk. Especially with everything going on I will not be held responsible for the health of the postal service employees. 

DELIVERY AND DAMAGED GOODS

Ownership of packages turned over to USPS transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. INSURANCE is available to add to any order, and is recommended for any order you can't afford to lose.

PROCESSING TIME IS 3 TO 5 BUSINESS DAYS REGARDLESS OF SHIPPING SERVICE FOR IN STOCK ITEMS, AND 6-12 WEEKS FOR BACK ORDERED OR PREORDER ITEMS, WE RESERVE THE RIGHT TO NOT SHIP ON FRIDAYS, SATURDAYS, SUNDAYS OR HOLIDAYS. We are responsible for your new purchase until it reaches the Post Office.

Insurance is to protect against loss or damage during shipping. If you choose not to buy insurance and your purchase is lost or damaged by USPS, we cannot provide a refund. All purchases are shipped by USPS and insured through USPS.

Please make sure your address is correct before placing order we will not be responsible for incorrect addresses. We are not responsible for package once it transfers to USPS, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. You will not be refunded for the purchase from us if the USPS loses the package unless you purchase additional insurance. If your package is returned you are responsible to contact us with the correct address to be shipped back to.

Please make sure all addresses are correct, we will not refund for wrong address on your part. INTERNATIONAL ORDERS: WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES OR SHIPPERS FEES YOU WILL INCUR OR FOR DELAYS BECAUSE OF CUSTOMS. WE LIST ITEMS AS FABRICS AND WE CAN NOT CHANGE THE VALUE OF THE PRODUCT SHIPPED. WE HAVE NO WAY OF KNOWING IF YOU WILL INCUR A CUSTOMS FEE OR NOT. IF YOU DO WE ARE NOT RESPONSIBLE AND YOU WILL NOT BE REIMBURSED. YOU MUST READ THE POLICIES BEFORE ORDERING YOU WILL NOT BE REFUNDED OR REIMBURSED.  WE CANNOT TRACK PACKAGES SHIPPED INTERNATIONALLY ONCE IT LEAVES THE USA, WE ARE NOT RESPONSIBLE FOR PACKAGES SHIPPED TO INTERNATIONAL ADDRESSES.

Please send all inquiries to:

taytayscustomfabric@gmail.com